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Terms and Conditions

Terms and Conditions

PLEASE READ OUR TERMS AND CONDITIONS CAREFULLY AND IN FULL BEFORE PLACING AN ORDER
1. INTRODUCTION
This document presents the Terms and Conditions that regulate the use of www.deliportugal.com , the access to all its information and contents and the purchase of the products offered therein.
Deli Portugal commits to provide a totally secure and dependable service not only as regards the treatment and use of Client data (see Privacy) but also as regards the authenticity of all products offered.
Access to www.deliportugal.com and/or the purchase of any product(s) offered therein entails:
1. The understanding and unreserved acceptance of all the Terms and Conditions expressed hereunder, without the need of transcriptions thereof of any kind;
2. The understanding that the Terms and Conditions expressed hereunder constitute a legally binding contract between Deli Portugal and the Client.
Any person over 21 (or legally emancipated if under 21) can effect purchases at www.deliportugal.com, be it for his/her own use or for others.
2. IDENTIFICAÇÃO DAS PARTES CONTRATUAIS/CONTRACTUAL PARTIES 
1. The present Terms and Conditions regulate, within the European Union, the services rendered by Deli Portugal, a trademark belonging to and registered by AYG – Innovation Consulting, domiciled at Av. Fragoso nº 87 bajo L, 36210 Vigo, Pontevedra, Spain, CIF. ES-B27768894 and registered at the Pontevedra Mercantile Registry (Registro Mercantil de Pontevedra) in Tome 3772, Folio 115, page PO 52645, hereinafter Deli Portugal or deliportugal.com
2. Upon ordering our products and services, the Client:
a. Must over 21 years of age (or legally emancipated if under 21).
b. Will make available to Deli Portugal all personal data as may be necessary for purchasing products and/or services and takes full responsibility for their veracity and integrity, without limitation in time.
c. Declares to know and accept our Terms and Conditions;
d. Can visualize and print, if so desired, all our Terms and Conditions.
3. RESPONSIBILITY WAIVER
1. Deli Portugal cannot guarantee the permanent availability of the services and products on offer at www.deliportugal.com  nor can be held responsible for any present or future damages and/or losses and/or technical problems of any nature arising from the use of the information contained therein.
2. In the event of a cyber attack, hacking or any other form of unauthorized external tampering with the website that may cause errors in the information available, Deli Portugal will not be held responsible for such errors nor for any damages arising from them.
3.  The content of the site is merely informative, with deli Portugal not being responsible for any possible errors as may occur in its presentation, such as product descriptions or prices that are the result of typographic errors at source and clearly identifiable by the Client. Should you wish for more detailed information or have any doubts as to our products, services or anything relating to Deli Portugal, please e-mail us. 
4. INTELLECTUAL AND TRADEMARK PROPERTY
1.  All logos, trademarks, word marks, brand names, emblems or any other elements pertaining to our website and the products offered therein are the exclusive property of the companies that own the rights to them.
2. The reproduction, transmission, broadcasting or registering of the contents of our web pages, in total or in part, via any information transmission or retrieval system, under any form, is strictly prohibited unless written and express authorization has been previously obtained from and given by Deli Portugal.
3. Any violation of the above, as well as the rights of the company, will be subjected to legal measures and the penalties arising from there.
5. SERVICES OFFERED BY DELI PORTUGAL
1. Use of our services entitles the Client to receive, at the specified address entered at the moment of the purchase, the products bought via our website by following to the full the steps and procedures set forth therein by Deli Portugal.
2. Deli Portugal’s services and products can only be offered and rendered to private persons for their private use.  Deli Portugal does not hold any rights to the brands and products offered in its website and acts solely as an intermediary party between them and the final consumer, thus making any transaction that entails the use of the services and products offered by Deli Portugal for re-sale and/or any other commercial use(s) strictly prohibited.
3. Deli Portugal’s service is available online on a worldwide basis.
4.  In the event of any points or matters not expressly covered by the Terms and Conditions that can be elucidated and/or answered by the “Frequently Asked Questions” section of our website , the latter will be considered legally and contractually binding and, thus, are made available in our website for consultation.
The use of the services presupposes the full and unreserved acceptance of each and every one of the Terms and Conditions therein. The procedures necessary for the placing of orders are those set forth in these Terms and Conditions, the general terms and conditions of the Internet as well as the specific ones that will be indicated during the user’s navigation and ordering process and, once accepted, the user must follow all indications and instructions presented, including, but not limited to, the Private Conditions and other necessary forms to be filled for every type of product and service. Once an order has been placed and accepted, Deli Portugal will send a confirmation of the reservation/purchase by e-mail.
6. INFORMATION ABOUT OUR PRODUCTS, SERVICES AND CONDITIONS
1. Deli Portugal guarantees that all products available via its website are authentic brands acquired for re-sale.
2. The authenticity of all products on offer via our website can be verified.
3.  Despite every care being taken by Deli Portugal to ensure a faithful reproduction of the products on offer in our website, the images and colours depicted therein may not reflect to the full those of the original products since it depends on the characteristics of the navigation and systems pertaining to each user.
Deli Portugal cannot be held responsible for any discrepancies between the product information displayed on our website by their manufacturer(s) and the one actually displayed on the product packaging.
4. Deli Portugal does not make any alterations to product content and limits their permanence in stock to 2 days from delivery from the manufacturer, therefore
not being responsible for the actual content nor any harm caused by said product content on any purchaser. Therefore, purchasers order and accept delivery of
5. Deli Portugal’s products according to the characteristics, brand and description transcribed from the manufacturers and provided on the site.
6. Alcoholic beverages can only be ordered by those over 21 years of age. Therefore, upon ordering and/or taking delivery of any alcoholic beverage from Deli Portugal the purchaser(s) affirm to fall within this legal age limit as well as that the purchase is being made in accordance with the laws of the country where delivery is to be made.
7. Deli Portugal cannot be held responsible for any matters or infractions resulting with the purchase and/or delivery of alcoholic beverages to under-age buyers and/or to countries where its sale and/or consumption may be prohibited.
8. Any customs dues and/or return costs pertaining to overseas orders will be the sole responsibility of the purchaser(s). Deli Portugal advises a verification of customs procedure and limits for each country before an order is placed and processed, thus not being liable in any way for any purchases made via its site that may have as a final destination countries where the importation and/or consumption of any products are prohibited.
9. Products indicated as fragile or that require stricter conservation processes, such as cheeses and pastry, should not be subject to long time transportation and should not be subject to transportation during the months covering Summer.
7. PLACEMENT OF ORDERS
Orders are placed online, via our www.deliportugal.com webpage and following all the steps requested therein.
8. FORMS OF PAYMENT
Deli Portugal accepts all major credit cards via the Pay Pal safe payment platform.
Payment by credit card is processed via a secure Pay Pal connection that protects all information transmitted. Clients can verify the information whenever it is being transmitted via the presence, at the bottom of the page, of the closed padlock icon or the Pay Pal address in green with the presence of the digital security certificate.
9. USER OBLIGATIONS
Up to 5 days upon delivery, the client can return the articles. Deli Portugal will reimburse the amount of the articles returned. The shipping fees won’t be refunded.
10. DELI PORTUGAL OBLIGATIONS
1. Deliver the article(s) ordered at the address given by the Client when ordering, within 48 to 72 hours from the order being placed for all orders placed within the European Union, unless when Weekends or Bank Holidays intervene. There is no fixed limit of hours for orders to be delivered outside the European Union.
2. Deliver product(s) identical to the selected one(s) or, when applicable, to the conditions governing the sale of the product(s) selected by the Client at the moment of placing an order.
11. ALTERATIONS TO THE TERMS AND CONDITIONS
Deli Portugal reserves the right to alter these Terms and Conditions at any time and without previous warning.  Such alterations as may be made will be published in our webpage so that the Client can be cognizant of them before placing an order. Therefore, it is recommended that the Client reads the Terms and Conditions whenever using Deli Portugal’s webpage. The use of the webpage and/or its services after any alterations made to the Terms and Conditions entails the acceptance of said alterations by the user.
12. INTERRUPTIONS TO THE SERVICE
Deli Portugal may have to interrupt, albeit temporarily, the rendering of its services owing to “force majeure” instances such as natural phenomena, power cuts, communications interruptions, problems of a technical nature,  strikes or lockouts in the media used Deli Portugal in the rendering of its services, etc. Such interruptions do not entitle the Client to any form of compensation other that a full refund in the event that orders placed cannot be fulfilled, dispatched or that orders dispatched are not delivered according to the Terms and Conditions or not at all..
13. COMMUNICATIONS BETWEEN PARTIES
For the purposes of communication between Deli Portugal and the Client:
• Deli Portugal will utilize as a domicile the address mentioned in the Terms and Conditions;
• The Client will use the address and/or or e-mail address entered into the Pay Pal Client file.
• Any alteration of domicile or address (es) by any part will be communicated to the other.
14. JURISDICTION
Both parties agree to accept the Pontevedra County Courts as the sole legal forum for the arbitration, establishment and pursuance of legal proceedings regarding any claims arising from the interpretation, validity or execution of these Terms and Conditions.
Last revision: Jul.2014, Rev.2
  
  

  

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